Luxury Giltedge Ultra Ortho 2000 Heavy Duty Mattress | 5-Year Warranty
Price range: £299.00 through £699.00
Luxury Giltedge Ultra Ortho 2000 Heavy Duty Mattress
Discover the ultimate in orthopaedic excellence with the Ultra Ortho 2000 Heavy Duty Mattress by Giltedge, now available at Luxury House Online. Meticulously engineered for individuals who require robust support and durability, this mattress is an exceptional choice for those seeking an extra firm, high-performance sleep surface.
Featuring a core of 2000 extra firm individually wrapped pocket springs, this mattress provides targeted support while virtually eliminating motion transfer. Its heavy-duty construction makes it ideal for heavier sleepers or anyone who prefers maximum spinal alignment.
Engineered for Strength and Comfort:
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2000 Extra Firm Pocket Springs: Individually nested springs that work independently to contour to your body and minimize partner disturbance.
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Orthopaedic Extra Firm Tension: Specially designed to promote healthy spinal alignment and relieve pressure on critical areas like the back and neck.
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Flexi Edge Stability System: A reinforced border that provides edge-to-edge support, allowing you to use the full width of the mattress without fear of sagging.
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Premium Damask Cover: Finished in a high-quality damask fabric that is as durable as it is visually striking, adding a touch of classic luxury to your bedroom.
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Hypoallergenic White Fibre Fillings: Layered with breathable, hypoallergenic fillings to provide a plush feel while maintaining the core’s extra-firm integrity.
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Double-Sided Design: A traditional tufted finish and double-sided construction mean you can flip and rotate the mattress to extend its lifespan and maintain its supportive structure.
Feature Specification Mattress Type Heavy Duty Orthopaedic Pocket Sprung Spring Count 2000 Extra Firm Pocket Springs Firmness Rating Extra Firm Depth 28cm Warranty 5-Year Manufacturer Warranty Delivery Estimated within 7 -10 Working Days Manufacture Proudly Made in the UK
🛡️ Warranty & Returns Information
5-Year Manufacturer Warranty Invest in long-term comfort. This heavy-duty mattress comes with a full 5-Year Manufacturer Warranty, protecting you against any structural defects or manufacturing faults.
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What’s Covered: This covers any manufacturing defects or structural failures, such as spring unit malfunctions or stitching issues.
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Maintenance: To keep your warranty valid, please ensure the mattress is used on a suitable bed base and rotated regularly as per the care instructions.
14-Day Peace of Mind Returns We want you to be completely satisfied with your purchase. If you change your mind, you have 14 days from the date of delivery to notify us of a return.
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Hygiene & Safety: For health and hygiene reasons, mattresses can only be returned if they are unopened, unused, and remain in their original vacuum-sealed packaging. *
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Opened Items: Once the hygiene seal or plastic packaging has been opened, the mattress cannot be returned or exchanged unless it is found to be faulty.
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Return Process: To initiate a return, please contact our support team. Please note that return collection charges may apply for non-faulty items.
Fast & Reliable Delivery: Estimated within 7-10 working days.
| Mattresses Sizes | Small Single: (75cm x 190cm), Single: (90cm x 190cm), Small Double: (120cm x 190cm), Double: (135cm x 190cm), King Size: (150cm x 200cm), Super King: (180cm x 200cm) |
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Shipping & Delivery
We are committed to delivering your new furniture to you in perfect condition. We partner with expert delivery teams who specialize in handling large items to ensure a smooth, safe, and professional experience.
On this page, you’ll find our delivery options, a step-by-step guide to the process, and advice on how to prepare for your delivery day.
Our Delivery Options
We offer two levels of service to meet your needs. You can select your preferred option at checkout.
Standard Doorstep Delivery
Cost: £30-80 Our efficient and reliable standard service. Your items will be delivered safely to the main ground-floor entrance of your address (the front door of your house or the main lobby of an apartment building).
Estimated 5-14 working days (Non Bespoke items).
All-day delivery slot (8 am - 8 pm)
This is a one-person delivery service.
Please note: This service does not include carrying items up stairs, assembly, or packaging removal. You will be responsible for moving the items into your home.
Premium Delivery
Cost: £80-200
Our hassle-free, premium service designed for your complete peace of mind. Let us do all the heavy lifting.
Scheduled 2-hour time slot
Pre-delivery courtesy call from the delivery team
Two-person team will deliver your furniture to your room of choice (up to two flights of stairs).
Full assembly of your new furniture (e.g., attaching legs, assembling bed frames).
Removal and recycling of all packaging materials.
Please note: This service does not include fixing items to walls (e.g., mirrors, headboards).
The Delivery Process: What to Expect
Order Confirmed: You will receive an order confirmation email immediately after your purchase, which includes your order summary and estimated delivery window.
Order in Preparation: Your items are being picked, quality-checked, and carefully packaged by our warehouse team.
Dispatched: Once your order leaves our warehouse, you will receive a shipping confirmation email. This email will contain your tracking number and a link to the courier's website.
Booking Your Delivery
Premium Delivery only: If you've selected our Premium Delivery service, our delivery partner will contact you directly (via text or phone) to schedule a convenient 2-hour delivery slot.
Delivery Day: On the day of delivery, our team will give you a courtesy call when they are on their way.
How to Prepare for Your Delivery
To ensure your delivery goes as smoothly as possible, please follow this simple checklist.
Measure Your Space: Please measure your doorways, hallways, and any staircases to ensure your new furniture will fit. Check the "Dimensions" tab on the product page for exact measurements.
Clear the Path: Ensure the path from the delivery van to your room of choice is clear of any obstacles, such as ornaments, pictures, or other furniture.
Protect Your Home: We recommend protecting your floors and carpets with coverings where the delivery team will be walking and working.
Be Available: An adult (18+) must be present to receive and sign for the delivery.
Frequently Asked Questions
What if my item arrives damaged? We have a rigorous quality-check process, but in the unlikely event your item arrives damaged, please note it on the delivery driver's form if possible. Contact our customer service team within 48 hours with photos of the issue, and we will arrange for a replacement or repair immediately.
What if I miss my scheduled delivery? If you miss your Standard Delivery, the courier will leave a card and attempt redelivery. For a missed White Glove appointment, a re-delivery fee may apply. Please contact us as soon as possible if you know you won't be able to make your scheduled time.
Can I change my delivery address? For security reasons, we can only ship to the address provided at checkout. If you need to make a change, please contact our team at least 48 hours before your dispatch date.
Still Have Questions?
Our customer care team is here to help.
Email: Support@luxuryhouseonline.com
Phone: 01274 726 228 Option 7
(Monday - Friday, 10 am - 5 pm)
